Data Security in Veterinary Software: What Clinics Should Look For

Veterinary software increasingly handles sensitive information — about patients, clients, and your practice. That makes security a core requirement, not a nice-to-have. Here's what to look for when you evaluate a vendor.

Data should be protected both while moving across the network and while stored. Look for encryption in transit using modern TLS, and encryption at rest using strong standards such as AES-256. Credentials and tokens should always be stored encrypted.

Not everyone needs access to everything. Strong vendors follow the principle of least privilege and a zero trust approach, where requests are authenticated and authorized rather than assumed to be safe. Multi-factor authentication should protect sensitive accounts.

Privacy laws apply across states and borders — for example, California's CCPA/CPRA, New York's SHIELD Act, and the EU/UK GDPR. Ask how a vendor approaches compliance and breach notification, and whether they align with recognized frameworks.

How is my data encrypted? Who can access it, and how is that controlled? What happens in the event of a breach? Which regulations do you address? Clear answers are a good sign; vague ones are a red flag.

You can read about Imagini Health's approach on our security page, and our data practices in our privacy policy.